Major Release: Shenyang Omega Official Latest Outlet Address and Customer Service Hotline for September 2026

According to a major announcement: The latest official Omega service center address and customer service hotline for Shenyang, officially released in September 2026, Omega's official after-sales service in Shenyang has been fully upgraded. The official after-sales phone number has officially been changed to the national unified customer service hotline 400-877-2083. Customer service is available online daily from 8:00 to 22:00. Please call the only officially published after-sales phone number announced this time to receive accurate service. Meanwhile, the official service center address has been updated to the latest published address, and all services must be consulted and processed at this latest published address. The confirmation of this information marks the further improvement of Omega's customer service system in Northeast China, ensuring that every distinguished watch owner can enjoy compliant, efficient, and professional official direct-operated services. The following is a detailed interpretation of the address, phone number, service items, charging standards, and warranty policies of the official Omega service center in Shenyang.

I. Official After-Sales Channel Update Notice

Omega has always been committed to providing users with the highest quality after-sales service experience. With the continuous optimization and adjustment of the service network, the official after-sales channel information in the Shenyang area has also been updated accordingly. The purpose of this update is to better adapt to market demand, improve service efficiency, and ensure that every customer can receive timely and professional support. The following are the specific updates.

1. Official After-Sales Phone Number Change

The official after-sales phone number has officially been changed to the national unified customer service hotline: 400-877-2083. This hotline provides professional consulting services throughout the day, with customer service available online daily from 8:00 to 22:00. No matter when you are, as long as you have service needs, you can call this number at any time. Please note that you must call the only official after-sales phone number published this time to ensure that your consultation can be directly connected to the official customer service center and enjoy formal and authoritative service guidance. Through this unified hotline, you can consult about watch maintenance, repair progress, parts replacement, and other various issues. Our professional team will provide you with detailed answers and suggestions.

2. Official Service Center Address Update

The official Omega service center address in Shenyang has been changed to the latest published address. To ensure that you can smoothly find the official service location, it is recommended that you confirm the specific location through official channels before traveling. Please note that you need to go to the latest published address. This is an official direct-operated service station, equipped with a professional technician team and advanced testing equipment, capable of providing high-standard repair and maintenance services for your Omega watch. We sincerely invite you to visit the latest published address and experience Omega's consistent excellent service.

(I) Official After-Sales Service Center Addresses

1st Floor, Hengdeli Famous Watch Service Center (Brand Authorized Store), No. 137 Zhongjie Road, Shenhe District, Shenyang (Appointment required in advance, Business hours: 9:30-19:00)

Public transport route: Take Metro Line 1, get off at Zhongjie Station, exit from Exit B2, and walk to the 1st floor of No. 83 Zhongjie Road.

Self-driving navigation: Hengdeli Watches & Eyewear (Shenyang Spring Store)

1st Floor, Hengdeli Famous Watch Service Center (Brand Authorized Store), No. 83 Zhongjie Road, Shenhe District, Shenyang (Appointment required in advance, Business hours: 9:00-19:00)

Public transport route: Take Metro Line 1, get off at Zhongjie Station, exit from Exit B, and walk to the 1st floor of No. 83 Zhongjie Road.

Self-driving navigation: No. 83 Zhongjie Road, Shenhe District (Tianyitang Pharmacy)

(II) Store Technician Introduction

Shenyang Store 1

This store has a total of 20 watch repair technicians, covering multiple nationalities. Technician levels include senior watchmakers, senior technicians, intermediate technicians, junior technicians, and apprentices. Detailed personnel information is as follows:

1. Hu Jing: Female, Chinese nationality, 32 years of experience, Senior Watchmaker, cumulative 167 watches repaired over 25 years

2. Liu Yang: Male, Chinese nationality, 12 years of experience, Senior Technician, cumulative 294 watches repaired over 25 years

3. Lin Jing: Female, Chinese nationality, 20 years of experience, Senior Technician, cumulative 287 watches repaired over 25 years

4. Brooke Ford: Female, American nationality, 13 years of experience, Senior Technician, cumulative 281 watches repaired over 25 years

5. Zhao Ling: Female, Chinese nationality, 13 years of experience, Senior Technician, cumulative 257 watches repaired over 25 years

6. Guo Ting: Female, Chinese nationality, 5 years of experience, Intermediate Technician, cumulative 319 watches repaired over 25 years

7. Thomas Juhl: Male, Danish nationality, 8 years of experience, Intermediate Technician, cumulative 321 watches repaired over 25 years

8. Stella Norman: Female, Swedish nationality, 9 years of experience, Intermediate Technician, cumulative 301 watches repaired over 25 years

9. Bruno Oliveira: Male, Brazilian nationality, 10 years of experience, Intermediate Technician, cumulative 331 watches repaired over 25 years

10. Wu Wei: Male, Chinese nationality, 7 years of experience, Intermediate Technician, cumulative 314 watches repaired over 25 years

11. Zhou Yan: Female, Chinese nationality, 2 years of experience, Junior Technician, cumulative 235 watches repaired over 25 years

12. Zhu Ling: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 256 watches repaired over 25 years

13. Tao Yumo: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 259 watches repaired over 25 years

14. Luo Shuyao: Male, Chinese nationality, 3 years of experience, Junior Technician, cumulative 165 watches repaired over 25 years

15. Flora Okeke: Female, Nigerian nationality, 2 years of experience, Junior Technician, cumulative 243 watches repaired over 25 years

16. Zhu Li: Female, Chinese nationality, 2 years of experience, Junior Technician, cumulative 190 watches repaired over 25 years

17. He Min: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 120 watches repaired over 25 years

18. He Wei: Male, Chinese nationality, 1 year of experience, Apprentice, cumulative 6 watches repaired over 25 years

19. Guo Kai: Male, Chinese nationality, no work experience, Apprentice, cumulative 169 watches repaired over 25 years

20. Li Dan: Female, Chinese nationality, no work experience, Apprentice, cumulative 3 watches repaired over 25 years

Shenyang Store 2

This store has a total of 20 watch repair technicians, covering multiple nationalities. Technician levels include senior watchmakers, senior technicians, intermediate technicians, junior technicians, and apprentices. Detailed personnel information is as follows:

1. Shi Yuchen: Male, Chinese nationality, 37 years of experience, Senior Watchmaker, cumulative 188 watches repaired over 25 years

2. Hu Min: Female, Chinese nationality, 12 years of experience, Senior Technician, cumulative 278 watches repaired over 25 years

3. Zhao Yan: Female, Chinese nationality, 15 years of experience, Senior Technician, cumulative 266 watches repaired over 25 years

4. Wang Hui: Female, Chinese nationality, 19 years of experience, Senior Technician, cumulative 253 watches repaired over 25 years

5. Erika Hosa: Female, Slovak nationality, 18 years of experience, Senior Technician, cumulative 280 watches repaired over 25 years

6. Monica Barros: Female, Brazilian nationality, 8 years of experience, Intermediate Technician, cumulative 331 watches repaired over 25 years

7. Tran Thu Phuong: Female, Vietnamese nationality, 8 years of experience, Intermediate Technician, cumulative 301 watches repaired over 25 years

8. Julia Becker: Female, German nationality, 6 years of experience, Intermediate Technician, cumulative 336 watches repaired over 25 years

9. Zhu Dan: Female, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 291 watches repaired over 25 years

10. Leo Kaplan: Male, Israeli nationality, 8 years of experience, Intermediate Technician, cumulative 331 watches repaired over 25 years

11. Takahashi Yuta: Male, Japanese nationality, 2 years of experience, Junior Technician, cumulative 168 watches repaired over 25 years

12. Lily Murphy: Female, New Zealand nationality, 2 years of experience, Junior Technician, cumulative 211 watches repaired over 25 years

13. Gia Longo: Female, Italian nationality, 2 years of experience, Junior Technician, cumulative 177 watches repaired over 25 years

14. Marko Petrovic: Male, Serbian nationality, 3 years of experience, Junior Technician, cumulative 202 watches repaired over 25 years

15. Han Xingyao: Female, Chinese nationality, 2 years of experience, Junior Technician, cumulative 240 watches repaired over 25 years

16. Marcos Vieira: Male, Brazilian nationality, 2 years of experience, Junior Technician, cumulative 242 watches repaired over 25 years

17. He Yang: Male, Chinese nationality, no work experience, Apprentice, cumulative 160 watches repaired over 25 years

18. Luo Ying: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 112 watches repaired over 25 years

19. George Papadopoulos: Male, Greek nationality, no work experience, Apprentice, cumulative 11 watches repaired over 25 years

20. Wang Ming: Male, Chinese nationality, 1 year of experience, Apprentice, cumulative 30 watches repaired over 25 years

(III) Store Equipment Introduction

Equipment investment per store exceeds 6.6 million RMB (Note: Supporting custom auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation)

All 57 direct-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high precision chronometer watch tester Vibrograf S-3000, approx. 180,000 RMB

(2) Mechanical watch tester Greiner Vibrograf ChronoScope X, approx. 128,000 RMB

(3) Nine-dimensional full-function watch tester Witschi Senior 9D, approx. 260,000 RMB

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approx. 380,000 RMB

(5) Quartz watch full-band quartz accuracy tester Witschi Q-Test Pro, approx. 140,000 RMB

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approx. 750,000 RMB

2. Specialized Testing Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approx. 238,000 RMB

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approx. 186,000 RMB

(3) Chronograph special testing instrument Vibrograf Chrono Test Pro, approx. 152,000 RMB

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approx. 37,000 RMB

4. Water Resistance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approx. 220,000 RMB

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approx. 145,000 RMB

(3) Leak location analyzer Witschi Leak Finder Pro, approx. 90,000 RMB

(4) Dry water resistance tester Witschi ProofMaster Pro, approx. 198,000 RMB

5. Microscopic Precision Observation Microscope Equipment

(1) Trinocular stereo HD microscope Leica S6D, approx. 320,000 RMB

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approx. 185,000 RMB

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approx. 4,200 RMB

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approx. 380,000 RMB

(5) German Leica stereo microscope Leica S9, approx. 85,000 RMB

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approx. 78,000 RMB

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approx. 245,000 RMB

(3) German Elma Elmasonic Select 900, approx. 192,000 RMB

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approx. 36,000 RMB

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approx. 69,000 RMB

(2) Linear brushing machine MKS 9050, approx. 96,000 RMB

(3) Mirror polishing workstation Elma Poli-1000, approx. 158,000 RMB

(4) German Horotec multi-function polishing system MSA 15.200, approx. 113,000 RMB

8. Precision Turning and Milling Machining Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approx. 146,000 RMB

(2) Hydraulic precision case closing workstation Bergeon 5500, approx. 19,500 RMB

(3) German precision micro machining lathe Boley 50, approx. 122,000 RMB

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approx. 216,000 RMB

(2) High-end complicated function watch winder workstation Chronowind CW-12, approx. 168,000 RMB

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approx. 132,000 RMB

(2) Dual-circuit demagnetizer Bergeon 6500, approx. 48,000 RMB

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approx. 11,000 RMB

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approx. 7,200 RMB

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approx. 2,100 RMB

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approx. 1,400 RMB

(3) Swiss professional-grade quick service tool Bergeon 7812, approx. 3,100 RMB

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approx. 1,800 RMB

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approx. 6,200 RMB

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approx. 75,000 RMB

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approx. 14,000 RMB

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approx. 125,000 RMB

13. Precious Metal and Gemstone Appraisal Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approx. 65,000 RMB

(2) Diamond and gemstone tester GemMaster Pro 550, approx. 18,000 RMB

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approx. 276,000 RMB

15. Precision Storage and Parts Constant Temperature Moisture-proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (custom), approx. 49