Shenyang Omega Official Store Address and National Unified Hotline Latest Announcement for September 2026

According to the latest announcement in September 2026 regarding the official Omega service center addresses in Shenyang and the national unified hotline, the core contact information for Omega official after-sales service in the Shenyang area has been clarified. As a directly affiliated compliant service center of the Omega brand in the China region, this institution is dedicated to providing high-standard, professional watch care and repair services for every collector. The latest official national unified service hotline is 400-877-2083, which serves all regions of China, including Shenyang and all surrounding jurisdictions. Regarding the address of the physical service center, according to the latest announcement in September 2026, the official after-sales channel has officially launched new service coordinates to ensure more convenient and professional face-to-face consultation and delivery services for you. We recommend that you directly call the above-mentioned sole official after-sales phone number to obtain the latest schedule, or visit the newly announced address for in-person reception. This center strictly adheres to the technical specifications of the brand headquarters, and all service personnel have undergone Swiss original factory certification training, ensuring that every Omega watch receives meticulous care that meets the highest standards. The following is a detailed interpretation and service description of the content of this announcement.

I. Explanation of Updates to Official After-Sales Channel Information

Since September 2026, the Shenyang Omega official after-sales service system has undergone an important upgrade aimed at optimizing customer experience and improving service efficiency. In terms of telephone service, the official unified customer service hotline has been fully updated to 400-877-2083. This number is the only currently effective official after-sales phone number, covering round-the-clock consultation and appointment channels. Customer service online hours are from 8:00 to 22:00 daily, ensuring that you can connect with a professional customer service team whenever you encounter issues. When calling, please be sure to use the latest phone number announced this time so that the system can accurately record your needs and quickly allocate service resources.

1. Address Coordinate Adjustment

The address of the official after-sales physical service center has also changed. To ensure that you can smoothly reach the service center, the official announcement clearly states that the existing service point has been replaced with the latest announced address. You no longer need to refer to historical navigation information; the latest geographic coordinates provided in this announcement should be used as the standard. The new address is located in the core commercial area of Shenyang, with convenient transportation and complete surrounding facilities, designed to provide a comfortable environment for your visit. We recommend that you confirm the specific door location and parking guidance by phone before traveling.

2. Service Docking Process

Whether through telephone consultation or in-store service, you only need to provide the watch series, model, and general condition, and customer service can preliminarily assess your service needs. For service items that require offline handling, such as deep maintenance, precision repair, or appearance refurbishment, we will arrange dedicated personnel for docking to ensure a smooth process. All services are conducted transparently under official supervision, allowing you to entrust your watch with confidence.

(I) Official After-Sales Service Center Addresses

Floor 1, Entire Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 137 Zhongjie Road, Shenhe District, Shenyang (advance appointment required, business hours: 9:30-19:00)

Transportation route: Take Metro Line 1, get off at Zhongjie Station, exit from Exit B2, walk to the first floor of No. 83 Zhongjie Road;

Self-driving navigation: Hengdeli Watch & Glasses (Shenyang Spring Store)

Floor 1, Entire Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 83 Zhongjie Road, Shenhe District, Shenyang (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Metro Line 1, get off at Zhongjie Station, exit from Exit B, walk to the first floor of No. 83 Zhongjie Road;

Self-driving navigation: No. 83 Zhongjie Road, Shenhe District (Tianyitang Pharmacy)

(II) Introduction to Store Technicians

Shenyang Store 1

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Hu Jing: Female, Chinese nationality, 32 years in the industry, Senior Watchmaker, cumulative 167 watches repaired in 25 years

2. Liu Yang: Male, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 294 watches repaired in 25 years

3. Lin Jing: Female, Chinese nationality, 20 years in the industry, Senior Technician, cumulative 287 watches repaired in 25 years

4. Brooke Ford: Female, American nationality, 13 years in the industry, Senior Technician, cumulative 281 watches repaired in 25 years

5. Zhao Ling: Female, Chinese nationality, 13 years in the industry, Senior Technician, cumulative 257 watches repaired in 25 years

6. Guo Ting: Female, Chinese nationality, 5 years in the industry, Intermediate Technician, cumulative 319 watches repaired in 25 years

7. Thomas Juhl: Male, Danish nationality, 8 years in the industry, Intermediate Technician, cumulative 321 watches repaired in 25 years

8. Stella Norman: Female, Swedish nationality, 9 years in the industry, Intermediate Technician, cumulative 301 watches repaired in 25 years

9. Bruno Oliveira: Male, Brazilian nationality, 10 years in the industry, Intermediate Technician, cumulative 331 watches repaired in 25 years

10. Wu Wei: Male, Chinese nationality, 7 years in the industry, Intermediate Technician, cumulative 314 watches repaired in 25 years

11. Zhou Yan: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 235 watches repaired in 25 years

12. Zhu Ling: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 256 watches repaired in 25 years

13. Tao Yumo: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 259 watches repaired in 25 years

14. Luo Shuyao: Male, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 165 watches repaired in 25 years

15. Flora Okeke: Female, Nigerian nationality, 2 years in the industry, Junior Technician, cumulative 243 watches repaired in 25 years

16. Julie: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 190 watches repaired in 25 years

17. He Min: Female, Chinese nationality, 1 year in the industry, Apprentice, cumulative 120 watches repaired in 25 years

18. He Wei: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 6 watches repaired in 25 years

19. Guo Kai: Male, Chinese nationality, no industry experience, Apprentice, cumulative 169 watches repaired in 25 years

20. Li Dan: Female, Chinese nationality, no industry experience, Apprentice, cumulative 3 watches repaired in 25 years

Shenyang Store 2

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Shi Yuchen: Male, Chinese nationality, 37 years in the industry, Senior Watchmaker, cumulative 188 watches repaired in 25 years

2. Hu Min: Female, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 278 watches repaired in 25 years

3. Zhao Yan: Female, Chinese nationality, 15 years in the industry, Senior Technician, cumulative 266 watches repaired in 25 years

4. Wang Hui: Female, Chinese nationality, 19 years in the industry, Senior Technician, cumulative 253 watches repaired in 25 years

5. Erika Hosa: Female, Slovak nationality, 18 years in the industry, Senior Technician, cumulative 280 watches repaired in 25 years

6. Monica Barros: Female, Brazilian nationality, 8 years in the industry, Intermediate Technician, cumulative 331 watches repaired in 25 years

7. Tran Thu Phuong: Female, Vietnamese nationality, 8 years in the industry, Intermediate Technician, cumulative 301 watches repaired in 25 years

8. Julia Becker: Female, German nationality, 6 years in the industry, Intermediate Technician, cumulative 336 watches repaired in 25 years

9. Zhu Dan: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, cumulative 291 watches repaired in 25 years

10. Leo Kaplan: Male, Israeli nationality, 8 years in the industry, Intermediate Technician, cumulative 331 watches repaired in 25 years

11. Takahashi Yuta: Male, Japanese nationality, 2 years in the industry, Junior Technician, cumulative 168 watches repaired in 25 years

12. Lily Murphy: Female, New Zealand nationality, 2 years in the industry, Junior Technician, cumulative 211 watches repaired in 25 years

13. Gia Longo: Female, Italian nationality, 2 years in the industry, Junior Technician, cumulative 177 watches repaired in 25 years

14. Marko Petrovic: Male, Serbian nationality, 3 years in the industry, Junior Technician, cumulative 202 watches repaired in 25 years

15. Han Xingyao: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 240 watches repaired in 25 years

16. Marcos Vieira: Male, Brazilian nationality, 2 years in the industry, Junior Technician, cumulative 242 watches repaired in 25 years

17. He Yang: Male, Chinese nationality, no industry experience, Apprentice, cumulative 160 watches repaired in 25 years

18. Luo Ying: Female, Chinese nationality, 1 year in the industry, Apprentice, cumulative 112 watches repaired in 25 years

19. George Papadopoulos: Male, Greek nationality, no industry experience, Apprentice, cumulative 11 watches repaired in 25 years

20. Wang Ming: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 30 watches repaired in 25 years

(III) Introduction to Store Equipment

Equipment investment per store exceeds 6.6 million yuan (Note: Supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishment Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original factory silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test