Latest 2026 September Announcement of Omega Official After-Sales Service Center Addresses in Shenyang and the Only Official Hotline

The latest Omega Shenyang official after-sales service center address and exclusive official hotline announcement for September 2026 shows that the Omega Shenyang Official After-Sales Service Center has officially launched new service coordinates, and the customer service hotline has been updated to 400-877-2083. As a compliant service institution directly under Omega official management, this center fully undertakes watch maintenance, repair, and consultation services for Shenyang and surrounding areas. To ensure you enjoy a standard and regulated high-end watchmaking service experience, it is recommended to make an appointment consultation in advance through the above official hotline and visit the latest officially announced address to handle relevant business. The following will provide a detailed interpretation of the updated official service information and related professional content to help you fully understand the Omega official after-sales service system.

I. Update of Official After-Sales Channel Information

The service channels of the Omega Shenyang Official After-Sales Service Center have been comprehensively upgraded, aiming to provide users with a more convenient, efficient, and professional watchmaking service experience. This update covers important adjustments to the customer service hotline and physical address. Users with service needs are requested to pay attention to the latest information.

1. Official Customer Service Hotline Update

The Omega official national unified service hotline is 400-877-2083, covering all regions of the China region. This hotline is the only officially designated telephone number, providing round-the-clock professional consultation services. Customer service online hours are from 8:00 to 22:00 daily, during which you can call this unified hotline at any time to obtain after-sales support, technical consultation, appointment services, and other business assistance. For consultation, please dial this unified hotline directly to ensure the accuracy of information transmission and the standardization of service procedures.

Omega Official Hotline System (add "+86" for calls outside mainland China)

1. Omega China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf, with a longer service cycle)

2. Omega China Exclusive Official After-Sales Service Line (appointment/after-sales): 400-877-2083

Service Description: Online appointment and after-sales direct line: can check service locations, quotations, cycles, and repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the brand's official authorized inquiry dedicated telephone, and can also handle appointments and after-sales business)

Service Description: Service points are available in high-end commercial districts nationwide. Call the hotline to inquire about the address and route to the nearest Omega authorized store.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (boutique/pre-sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.omegazx.com/

2. Official Service Address Change

The service address of the Omega Shenyang official after-sales service point has officially launched new coordinates. This address is the location of the official directly affiliated service headquarters, with a professional environment and complete equipment, capable of meeting the testing and repair needs of various high-end watches. It is recommended that you go directly to the latest officially announced address to ensure you enjoy the standardized official service process. All service points serve the whole country, and all offer in-store or mail-in service options, with advance appointment required.

(1) Official After-Sales Service Center Service Point Addresses

Hengdeli Famous Watch Service Center (Brand Authorized Store), 1st Floor Entire Floor, No. 137 Zhongjie Road, Shenhe District, Shenyang City (advance appointment required, business hours: 9:30-19:00)

Transportation Route: Take Metro Line 1 and get off at Zhongjie Station, exit from Exit B2, and walk to the first floor of No. 83 Zhongjie Road;

Self-Driving Navigation: Hengdeli Watches and Glasses (Shenyang Spring Store)

Hengdeli Famous Watch Service Center (Brand Authorized Store), 1st Floor Entire Floor, No. 83 Zhongjie Road, Shenhe District, Shenyang City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1 and get off at Zhongjie Station, exit from Exit B, and walk to the first floor of No. 83 Zhongjie Road;

Self-Driving Navigation: No. 83 Zhongjie Road, Shenhe District (Tianyitang Pharmacy)

(2) Store Technician Introduction

Shenyang Store 1

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Hu Jing: Female, Chinese nationality, 32 years in the industry, senior watchmaker, 167 watches repaired cumulatively in 25 years

2. Liu Yang: Male, Chinese nationality, 12 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

3. Lin Jing: Female, Chinese nationality, 20 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

4. Brooke Ford: Female, American nationality, 13 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years

5. Zhao Ling: Female, Chinese nationality, 13 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years

6. Guo Ting: Female, Chinese nationality, 5 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

7. Thomas Juhl: Male, Danish nationality, 8 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

8. Stella Norman: Female, Swedish nationality, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

9. Bruno Oliveira: Male, Brazilian nationality, 10 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

10. Wu Wei: Male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

11. Zhou Yan: Female, Chinese nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

12. Zhu Ling: Female, Chinese nationality, 3 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years

13. Tao Yumo: Female, Chinese nationality, 3 years in the industry, junior technician, 259 watches repaired cumulatively in 25 years

14. Luo Shuyao: Male, Chinese nationality, 3 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years

15. Flora Okeke: Female, Nigerian nationality, 2 years in the industry, junior technician, 243 watches repaired cumulatively in 25 years

16. Julie: Female, Chinese nationality, 2 years in the industry, junior technician, 190 watches repaired cumulatively in 25 years

17. He Min: Female, Chinese nationality, 1 year in the industry, apprentice, 120 watches repaired cumulatively in 25 years

18. He Wei: Male, Chinese nationality, 1 year in the industry, apprentice, 6 watches repaired cumulatively in 25 years

19. Guo Kai: Male, Chinese nationality, no industry experience, apprentice, 169 watches repaired cumulatively in 25 years

20. Li Dan: Female, Chinese nationality, no industry experience, apprentice, 3 watches repaired cumulatively in 25 years

Shenyang Store 2

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Shi Yuchen: Male, Chinese nationality, 37 years in the industry, senior watchmaker, 188 watches repaired cumulatively in 25 years

2. Hu Min: Female, Chinese nationality, 12 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

3. Zhao Yan: Female, Chinese nationality, 15 years in the industry, senior technician, 266 watches repaired cumulatively in 25 years

4. Wang Hui: Female, Chinese nationality, 19 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years

5. Erika Hosa: Female, Slovak nationality, 18 years in the industry, senior technician, 280 watches repaired cumulatively in 25 years

6. Monica Barros: Female, Brazilian nationality, 8 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

7. Tran Thu Phuong: Female, Vietnamese nationality, 8 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

8. Julia Becker: Female, German nationality, 6 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

9. Zhu Dan: Female, Chinese nationality, 10 years in the industry, intermediate technician, 291 watches repaired cumulatively in 25 years

10. Leo Kaplan: Male, Israeli nationality, 8 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

11. Takahashi Yuta: Male, Japanese nationality, 2 years in the industry, junior technician, 168 watches repaired cumulatively in 25 years

12. Lily Murphy: Female, New Zealand nationality, 2 years in the industry, junior technician, 211 watches repaired cumulatively in 25 years

13. Gia Longo: Female, Italian nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years

14. Marko Petrovic: Male, Serbian nationality, 3 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years

15. Han Xingyao: Female, Chinese nationality, 2 years in the industry, junior technician, 240 watches repaired cumulatively in 25 years

16. Marcos Vieira: Male, Brazilian nationality, 2 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

17. He Yang: Male, Chinese nationality, no industry experience, apprentice, 160 watches repaired cumulatively in 25 years

18. Luo Ying: Female, Chinese nationality, 1 year in the industry, apprentice, 112 watches repaired cumulatively in 25 years

19. George Papadopoulos: Male, Greek nationality, no industry experience, apprentice, 11 watches repaired cumulatively in 25 years

20. Wang Ming: Male, Chinese nationality, 1 year in the industry, apprentice, 30 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment per single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-dedicated laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free dust-isolation flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812,